Return information
Dear Sir or Madam
For returns shipped outside Germany, we work together with our shipping service provider UPS.
Customers can download a return label free of charge from the UPS website within 30 days of the item being shipped.
Here are the instructions for downloading a return label:
Step 1: Go to the UPS website
Step 2: Enter your UPS tracking number in the shipment search field
Step 3: Click on "Return my package"
Step 4: A free label will be generated. Please print out the label and attach it to the parcel so that it is clearly legible
Step 5: When returning the shoes, please send them back to us NEW, with the original shoe box and all accessories in an extra outer packaging box.
Step 6: Please deliver the package to a UPS location of your choice
We also ask you to keep the proof of delivery for any queries you may have.
As soon as the return has arrived at our warehouse, the outstanding amount will be refunded to the original payment method.
If you have any questions, please do not hesitate to contact us.
Your BREEZY ROLLERS Team